A LITTLE CLARITY BEFORE YOU BEGIN
Questions about counselling
Answers about getting started, appointments, confidentiality and working together.
In person in Co. Wexford · Online across Ireland
01. GETTING STARTED
You can begin
as you are.
You do not need to have everything worked out before getting in touch.
How do I get started?
You can contact me directly by phone, email or the short enquiry form to arrange an initial conversation or appointment. We can discuss what brings you to counselling, practical questions and whether working together feels suitable.
Do I need a referral from a doctor?
No. You can contact me directly to arrange an appointment; a referral from your doctor is not required.
Who can benefit from psychotherapy?
People seek psychotherapy for emotional distress, relationship difficulties, mental health concerns or personal growth. At Merton Counselling, the work is individual and shaped around your needs. We can discuss whether my approach and experience are a suitable fit for you.
What issues can psychotherapy address?
People may seek support with anxiety and stress, low mood, relationship or family difficulties, trauma and difficult experiences, self-esteem, grief and loss, life transitions, or the emotional impact of illness or chronic pain. You can also come to understand yourself more fully. We will discuss the support you need and whether this is the right setting for it.
Do I need to know exactly what I want to talk about?
No. Some people arrive with a specific difficulty or goal; others only know that they feel anxious, low, overwhelmed or stuck. We can begin with what you notice now.
What happens in the first session?
We will talk about what has brought you to counselling, what you hope for and any concerns about beginning. I will explain confidentiality, practical arrangements and how I work. It is also an opportunity to decide whether the fit feels right.
What should I bring to the first session?
You do not need to bring anything specific or prepare a complete account of your experiences. You can begin with what feels manageable. It is normal to feel nervous, and we can talk about any concerns you have about starting.
How many sessions will I need?
There is no single answer. It depends on what you want help with and how the work develops. We’ll review how the work is going and discuss whether you want to continue.
02. PRACTICAL ARRANGEMENTS
Making space
for your sessions.
A few practical details can help you decide what works for you.
How long is a session?
Sessions are usually one hour. We will confirm the session length and practical arrangements together before you begin.
How often does therapy take place?
Sessions are typically weekly, at a consistent time agreed together at the beginning. Regular appointments help provide continuity. We can discuss the frequency that is appropriate for your needs and review it as the work develops.
How much does counselling cost?
Please contact me for the current fee and payment arrangements before booking. We will agree these before sessions begin.
What is the cancellation policy for missed sessions?
If you need to cancel or rearrange an appointment, please give at least 24 hours’ notice so the time can be offered to someone else.
For cancellations with less than 24 hours’ notice or missed appointments, the session fee applies. Please settle this within 24 hours of the scheduled appointment. If you are facing difficulties, please get in touch so we can discuss them.
Where is the Wexford practice?
The practice is in County Wexford, midway between Arklow and Gorey, with ample free parking. Sessions are by appointment, and I’ll share the exact address and arrival information privately before your first visit.
Do you offer online counselling?
Yes. Live video sessions are available to adults across Ireland where online counselling is suitable. You will need a private space, reliable internet and a suitable device.
03. WORKING TOGETHER
Understanding therapy,
and your progress.
Learn about my approach, how we review the work and your choices along the way.
What is psychotherapy?
Psychotherapy is a collaborative process between you and a trained therapist. It offers space to explore thoughts, feelings, behaviours and relationships, develop self-awareness and understand difficulties more fully. The work can support personal growth and help you find ways of responding that fit your life.
What types of psychotherapy are available?
There are different approaches to psychotherapy. My approach is humanistic and integrative: the relationship is central, and the work is adapted to you. Where relevant, I may draw on practical behavioural or cognitive ideas. We can discuss how I work during our first meeting.
What is the difference between counselling and psychotherapy?
The terms overlap, and both involve talking with a trained professional about your experiences and wellbeing. Counselling may focus on a current difficulty, while psychotherapy may involve exploring longer-standing patterns or experiences. In practice, the focus and duration are agreed around what you need.
How do I know if therapy is working?
Progress looks different for everyone. You may notice changes in your mood, how you cope, your relationships or your understanding of yourself. We will check in regularly about what is helping, what is difficult and whether the focus needs to change. You can raise concerns at any time.
Can I stop therapy at any time?
Yes. Therapy is voluntary, and you can choose to stop at any time. Where possible, it can be helpful to discuss an ending together so there is time to review the work, talk about your decision and consider any further support you may want.
04. PRIVACY & SUPPORT
Feeling informed,
and at ease.
You are welcome to ask about privacy, professional support and whether counselling feels right for you.
Is counselling confidential?
Your sessions are confidential, with limited legal and ethical exceptions involving serious risk, safeguarding or a legal requirement. I will explain these limits clearly before work begins.
What if you are not the right therapist for me?
It is important that you feel reasonably comfortable and able to work with your therapist. You can raise concerns at any time. If another form of support or practitioner would better meet your needs, I will discuss that honestly.
Can I attend if I am already working with another professional?
Please mention any current therapy or relevant mental health care when we first speak. With your permission, coordination may sometimes be appropriate. I will not contact another professional without consent unless there is a legal or serious safety reason.
Do you provide assessment reports or letters of support?
Therapy is a space for personal exploration and healing, rather than evaluation. To keep the focus entirely on your therapeutic growth, I do not provide formal assessment reports or letters of support for outside agencies.
Is this a crisis service?
No. Merton Counselling does not provide emergency or immediate crisis response. If you or someone else is in immediate danger, call 112 or 999 or go to the nearest emergency department.
See urgent help and supportSTILL HAVE A QUESTION?
You are welcome to ask.
You can get in touch with a practical question before deciding whether to begin.
You do not need to explain everything in your first message.
